Effective Date: October 1, 2025
Last Updated: October 15, 2025

Rova Rentals (“Rova Rentals,” “we,” “us,” “our”) is operated by All Out GA 1 LLC, located at 2870 PEACHTREE RD NW, #915-8151, Atlanta, GA 30305, USA.

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit https://rovarentals.com (“Website”), contact us, make a reservation, receive SMS messages, or otherwise interact with us.

By using our Website or services, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect the following categories of information:

1.1 Information You Provide Directly

Name

Email address

Phone number

Mailing/billing address

Driver’s license or government-issued ID (for rentals)

Payment information (processed securely through third-party processors; we do not store full credit card numbers)

Rental preferences (vehicle type, dates, pickup/drop-off details)

Messages or inquiries submitted via forms (e.g., “Contact Us”)

1.2 Automatically Collected Information

When you visit our site, we may automatically collect:

IP address

Browser type and version

Device type

Operating system

Pages visited and actions taken

Referral URL

Date and time of visit

Cookies and tracking data

1.3 Cookies & Tracking Technologies

We use cookies to:

Enable site functionality

Remember your preferences

Improve performance and user experience

Analyze usage trends

You can disable cookies in your browser settings, but some website features may not work properly.

1.4 SMS/Calls

If you opt in, we collect your phone number and message content for:

Booking updates

Appointment confirmations

Customer support

Promotional offers (only with consent)

Two-way communication

You can opt-out anytime by texting STOP.

2. HOW WE USE YOUR INFORMATION

We use your information to:

2.1 Provide Services

Process reservations

Confirm bookings

Verify identity and driver eligibility

Communicate regarding rentals

2.2 Customer Support

Respond to inquiries

Resolve issues

Provide updates or reminders

2.3 Business Operations

Process payments

Prevent fraud

Maintain security

Improve website and services

2.4 Marketing & Communication

Send promotional messages (only if opted in)

Send service-related notices (account, rental, policy updates)

2.5 Legal Compliance

Meet legal and regulatory requirements

Respond to law enforcement requests

3. SMS CONSENT (A2P 10DLC COMPLIANT)

By providing your phone number, you may receive:

Reservation confirmations

Pickup/drop-off instructions

Payment reminders

Support messages

Promotional content (if you opted in)

Opt-Out Instructions:
Text STOP to end messages.
Text HELP for assistance.
Message and data rates may apply.

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information.

We may share limited information with:

4.1 Service Providers

Payment processors

Identity verification services

SMS gateways

Website hosting providers

Insurance or vehicle partners (if applicable)

4.2 Legal or Safety Obligations

Law enforcement

Government authorities

To protect our rights, property, or safety

4.3 Business Transitions

If we undergo a merger, sale, or acquisition, your information may be transferred as part of that transaction.

5. DATA RETENTION

We retain personal information only as long as necessary to:

Fulfill rental agreements

Meet legal, tax, and regulatory requirements

Resolve disputes

Maintain business records

When no longer needed, we securely delete or anonymize your data.

6. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

Encrypted payment processing

Secure servers

Limited access controls

Monitoring for suspicious activity

While we strive to protect your data, no method is 100% secure, and we cannot guarantee absolute security.

7. YOUR RIGHTS (U.S. & STATE PRIVACY RIGHTS)

Depending on your location, you may have the right to:

Access the personal data we hold

Correct inaccurate information

Request deletion (where legally permissible)

Opt out of marketing

Withdraw consent

Request a copy of your data (data portability)

To exercise these rights, contact us at:
📧 [email protected]

We may verify your identity before fulfilling requests.

8. THIRD-PARTY LINKS

Our Website may contain links to third-party sites (e.g., insurance, maps, payment pages). We are not responsible for their content or privacy practices. Review their policies before sharing information.

9. CHILDREN’S PRIVACY

Our services are not intended for minors under 18.
We do not knowingly collect information from children.
If we become aware of such collection, we will delete the information.

10. INTERNATIONAL USERS

Our services are intended for U.S. residents.
If you access our Website from outside the U.S., your data may be transferred and processed in the United States, where privacy laws may differ.

11. DO NOT TRACK (DNT)

We do not currently respond to browser-based “Do Not Track” signals due to lack of industry standards.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time.
When we do, we will update the “Last Updated” date.
Significant changes may be communicated via email or notice on our Website.

13. YOUR CONSENT

By using our Website or services, you consent to this Privacy Policy and our collection and use of information as described.

14. CONTACT US

If you have questions, concerns, or requests, contact us:

Rova Rentals / All Out GA 1 LLC
📍 2870 PEACHTREE RD NW, #915-8151, Atlanta, GA 30305
📧 Email: [email protected]
📞 Phone: 404-857-4432
🌐 Website: https://rovarentals.com